Availability and Bookings for Self Catering Luxury Holiday Cottages

Please use our online booking system to book your holiday and our secure online payment system.

If you are have any question please call. We can take booking by phone but if you wish to secure a date please book online now to ensure you don’t miss out. A booking can not be reserved until we receive a deposit. All major credit cards are accepted.

Bookings enquiries by email : bookings@norfolk-luxury-cottages.co.uk

Booking enquiries telephone : (+44) 01328 823135 (office hours 9.00 am – 6.00 pm – out of these hours please email)

You will receive an email from us as soon as your card has been debited with either the full payment for your holiday (if your holiday is due to commence within 8 weeks) or a 35% deposit payment if you are booking ahead. The final balance payment will be due 8 weeks before you arrive for your holiday at Cranmer Country Cottages.

On the booking form please request any essential extras listed. Every child or infant must have an allocated bed or travel cot provision in the cottage. (We provide 1 cot per cottage only.)

When you have made the final payment for your holiday you will receive an email acknowledgement from us.

We will send you an inventory, site plan, food menus, swimming pool rules, arrival information and a local map. If you require any home cooked meals, babysitting etc during your stay please let us know. For information on how to get to us please see directions.

We do not charge for debit card processing, however we do charge 2% charge for credit card transactions.

We require a security deposit for all bookings. We request the security deposit monies to be made available on your payment card from your time of arrival. The payment details will be held in our secure Sage Pay system and aborted  after departure once we have checked the property for damage or poor housekeeping. If there are any breakages costs or the loss of pool keys (£25.00 per key) they will be debited from your card as stated in our Terms and Conditions.

Cottages which are not left in clean and tidy condition will be subject to an additional housekeeping charge of £50.00 or £100.00 for larger properties.

We cannot acommodate pets on the main Cranmer Country Cottages site. For dog owners there is a kennel within 20 minutes reach of Cranmer.www.dogotel.org/. However we do have a dog friendly cottage, End Cottage. (Please note that your dog is not permitted onto the main Cranmer Country Cottages site.

Swimming pool keys are issued on receipt of a signed copy of the pool rules – please read the terms and conditions of pool use.

The luxury indoor heated pool at Cranmer is ideal for swimming with babies and toddlers over 6 months. To prevent accidents in the pool we just ask that you use the fab neoprene happy nappy system supplied by Splashabout. The nappies can be purchased online from http://www.splashabout.com or we do have some available to buy in the office.  Please ensure that all babies and toddlers are wearing the correct nappies on entry to the pool.

Arrival is between 4.00 pm – 6.00 pm. However if you are going to be late please let us know and we will make arrangements for the keys to be left in a security box (youmay need a torch if you are arriving late)

Parking for Owl, Wagtail, Tern & Swallow is on the opposite side of the road opposite the main entrance in courtyard 1.

Parking for Woodpecker (1 car) Garden House (1 car) is in courtyard 3 or in the North car park. Coot & Avocet parking is in the North car park. Offloading is permitted in courtyard 1 on a first come first served basis.

We do not have fast broadband speeds in Norfolk, neither can we guarantee our wifi (it works most of the time but speeds can vary). If you need wifi access for work during your holiday, our three 5* cottages, Garden House, Avocet and Coot have wired  LAN broadband access. If you are booking any of the 4* cottages and need steady internet access for work, please let us know in advance of your arrival and we can make arrangements for you to access the wired broadband in our conference room (subject to availability). Please bring your own cables. The wifi is not suitable for streaming movies or large data downloads. If you try to do  this you will be restricting the internet use of the other guests.

Please think of the environment before you print and only print the information you need. During your stay please put any suitable paper items in our brown waste recycling.

We require a security deposit for all bookings. We request the security deposit monies to be made available on your payment card from your time of arrival. The payment details will be held in our secure Sage Pay system and aborted  after departure once we have checked the property for damage or poor housekeeping. If there are any breakages costs or the loss of pool keys (£25.00 per key) they will be debited from your card as stated in our Terms and Conditions.

Cottages which are not left in clean and tidy condition will be subject to an additional housekeeping charge of £50.00 or £100.00 for larger properties.

The arrival information supplied with your final payment contains a map which should have sufficient detail to help you plan your route and see the layout of the site; this information is also available here on the website

• Arrival days: Fridays (weeks and weekends); or Mondays (mid weeks)
• Arrival time 4.00 pm  to 6.00 pm, check in at reception
• If you are likely to arrive later than 6.00 pm please telephone at least 48 hours in advance or before 5.00 pm on the day (if you are delayed by traffic, etc) to advise us so that arrangements can be made about handing over your cottage key.

• Departure from your cottage must be by 10.00 am on the Friday (or Monday). Please return your keys to reception.
• Cottages must be left in the same clean and tidy condition as you find them when you arrive eg
• All washing up completed – load and run dishwasher – we will put it away
• Floor swept
• rubbish bins emptied and rubbish placed in the correct bin next to the car park
• Unused clean towels left folder on a chair
• If you do leave your cottage in a dirty state, we may make a charge to your security deposit.

• Cranmer Country Cottages Standard Conditions of Hire can be downloaded here. You agreed to these conditions when you made your booking.
• Telephone contacts:
• Lynne & John Johnson contacts: Office 01328 823135
• Mobile reception in the Cranmer area is not always terribly good.
• Public payphones are available in the main courtyard (red telephone box) and Pool Changing Room for use during your stay.

• Car parking for residents is opposite the main farm entrance courtyard, the hard standing in front of the open barn. Do remember to lock your car. Take care when crossing the public road between main courtyard and car parking area as it’s a blind corner. Warn children.
• Farm entrance courtyard can be used for unloading/loading purposes only. Exercise extreme care as children play in courtyard.
• Do not use the area to the left when entering the farm courtyard, this is for private use only.
• Woodpecker and Garden House can use the courtyard in front of the cottages – one car per cottage. Additional cars can be parked in the North car park.
• Avocet and Coot use the car park at the north end of the site.
• Residents in these cottages should keep to the road verge when making their way between their cottage and the main courtyard. Always exercise extreme care.
• A torch can be useful in north Norfolk and for those staying in Woodpecker, Garden House, Avocet and Coot.

• Provided in cottage and includes: 2 toilet rolls per bathroom; black rubbish bags; dishwasher tablets and cleaning materials.
• Remember to bring extra supplies for the duration of your stay – the cottages are self catering.
• there is a welcome pack with tea, coffee, milk, a homemade cake and (in season) other treats.
• Cottages are heated and supplied with bed linen and towels but you must provide your own towels for the swimming pool.
• We do not provide bed linen for a travel cot; guests must supply linen and assemble cot on arrival.

Use these links to find out what is available in each cottage so you know what personal items you need to pack.

• Owl cottage inventory 2017
• Wagtail Cottage inventory 2017
• Tern Cottage inventory 2017
• Swallow Cottage inventory 2017
• Woodpecker Cottage inventory 2017
• Avocet Cottage inventory 2017
• Coot Cottage Inventory 2017
• Garden House inventory 2017

We would love you to try our delicious Norfolk food during your stay and a visit to the local Walsingham farm shop is a must but for other essentials Waitrose, Tesco & Sainsbury’s deliver to Cranmer Country Cottages.  Please ensure that your food order arrives after you do( preferably after 5.00 pm) to avoid the busy arrival period between 4.00 pm & 5.00 pm.

Morrisons and Tesco supermarkets are 10 minutes drive away in Fakenham; Morrisons open till 8.00 pm & Tesco opens until 10.00 pm on Fridays.

The nearest local pub serving food  and which is child friendly and has disabled access is Sculthorpe Mill  01328 856161 – about 2 miles south of Cranmer.

Click here for more information about food and drink

• Bikes may be stored in the lock-up bicycle store and should be put away at night.
• Washing machines free. Tumble driers use £1 coins. Please supply and use your own environmentally friendly washing powder.

• Please do not leave rubbish or food on the patio or outside the cottage as it will attract unwanted vermin!
• Deposit your waste in the correct bin at our recycling centre near the car park.
• Please use our own environmentally friendly washing powder.
• As part of the Cranmer Country Cottages ethos we encourage all visitors to respect and care for the environment during their stay.

• Guests who booked more than one cottage must ensure that they return all moveable items (such as kitchen utensils and furniture) to the correct cottage at the end of their stay. An inventory will be found in the Information folder. Failure to do so may result in a deduction from the damage deposit for additional cleaning services.

• Information folder in each cottage provides a fuller explanation. It’s worth reading on arrival. An inventory will be found in the Information folder. Failure to do so may result in a deduction from the damage deposit for additional cleaning services.
• Tourist information and a large wall map can be found in the Games Room.
• You will find a wealth of information on our website about our cottages,  site facilities and the local area

Finally, do enjoy your stay in this fascinating part of north Norfolk. with its unspoilt rural countryside, villages, sandy beaches, hidden treasures, wildlife, and friendly people.

• Information folder in each cottage provides a fuller explanation. It’s worth reading on arrival. An inventory will be found in the Information folder. Failure to do so may result in a deduction from the damage deposit for additional cleaning services.
• Tourist information and a large wall map can be found in the Games Room.
• You will find a wealth of information on our website about our cottages,  site facilities and the local area

Finally, do enjoy your stay in this fascinating part of north Norfolk. with its unspoilt rural countryside, villages, sandy beaches, hidden treasures, wildlife, and friendly people.